Saturday, February 5, 2011

Yahoo! Points Finger Back at Microsoft over Windows Phone 7 "Phantom Data"

Yahoo!: "It ain't our fault"

We first heard in early January that some users of Windows Phone 7 devices were experiencing higher than expected "phantom" data downloads. Some users sat helplessly as their smartphones ate through 30 to 50MB per day of data (even with no user intervention) -- some even experienced higher data utilization.

Microsoft would later blame the anomaly on a "third-party solution", and the company yesterday confirmed that Yahoo! Mail was the cause of all the phantom data problems.

In Microsoft's official response yesterday, the company made it seem as though it was a mutual discovery and that the two companies were hard at work on delivering a fix to users.

Today, however, Yahoo! is firing back and has basically thrown Microsoft under the bus over the issues. Yahoo! provided the following statement to Ars Technica regarding Microsoft's implementation of IMAP for Yahoo! Mail on Windows Phone 7 devices:

Yahoo! Mail is widely available on tens of millions of mobile phones, including those running on Apple iOS, Android, Nokia Symbian, and RIM. The issue on the Windows Phones is specific to how Microsoft chose to implement IMAP for Yahoo! Mail and does not impact Yahoo! Mail on these other mobile devices. Yahoo! has offered to provide Microsoft a near-term solution for the implementation they chose, and is encouraging Microsoft to change to a standard way of integrating with Yahoo! Mail, which would result in a permanent fix.

So it looks as though no other smartphone platforms are having a problem, leaving Microsoft with a bit of egg on its face with this issue. For users that are affected by this problem, you can either follow Microsoft's guidelines on how to alleviate the problem or wait for the official fix that is coming in a "near-term end user update."


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